Plumbing FAQs

Have plumbing questions? Get answers to some of the most common plumbing FAQs below, or reach out to us to schedule services.

FAQs About S&J Plumbing

I’m having a plumbing emergency, how quickly can you provide a service call?

We provide an emergency 24/7 plumbing service to ensure there will always be someone to answer the phone and attend to your plumbing needs, no matter the time. Since we’re available 24 hours, we can typically be at your property the same day you call.

Can you unblock my drain?

S&J Plumbing has all the latest drain jetting and CCTV equipment to unblock and identify the any drainage issue.

Do you provide a warranty on your plumbing services?

Yes! We provide a lifetime labour warranty* along with any material warranties granted per manufacturer specifications.

How do I pay my bill?

S&J Plumbing accepts credit card and EFTPOS payments. We carry an EFTPOS terminal for efficient payment processing.

General Plumbing FAQs

What plumbing codes should I be aware of as a property owner in Brisbane?

All plumbing should be completed by a licensed plumber with a QBCC plumbing license.

How do I find a reliable local plumber?

Check online reviews, ask for references, and look for an experienced plumber. Verify their plumbing license. We also recommend talking to any plumber you consider hiring. Call S&J Plumbing and Gasfitting and we’ll be happy to chat! 

How do you fix a dripping tap?

In most cases, replacing the washer will address the drip. Contact a plumber for help if the drip persists.

What causes a tap to drip?

Most leaky taps are caused by perished washers, an uneven seat, or debris in the water.

Is it worth it to fix a leaky tap?

A dripping tap should be addressed promptly. Fixing a dripping tap immediately could save hundreds or more on your water bill, as leaky taps tend to worsen over time.

How do I stop my bathtub tap from dripping?

Just as with a faucet, dripping bathtub taps are most often caused by failed washers. Replace your washers or schedule service from the plumbers at S&J Plumbing.

Is a leaking bathtub tap an emergency?

While a dripping tap is not an emergency, the longer it’s left unaddressed the more water (and money) is wasted. However, if the tap cannot be turned off at all, this is a serious plumbing issue that must be fixed immediately.

My toilet is running, what do I do?

Isolate the water, then check if the water level is too high and the inlet valve needs adjustment. If that is in good condition, the outlet rubber may need to be replaced.

I have low water pressure, what do I do?

Check that all shutoff valves are open, and verify that no other taps in the home have been left open. Municipal water problems or changing regulations can also affect your water pressure, so you may need to contact your water supplier. If you cannot identify or address the source yourself, contact S&J Plumbing.

Why is my water heater not heating properly?

Your tempering valve or your heating element could need replacement. For electrical water heaters, an electrical issue could be the culprit. For gas heaters, you may have blocked aerators, limited gas supply, or your pilot light may have gone out.

What is the most common problem with water heaters?

The most common problems with water heaters include a faulty thermostat or cracked tank. Water heaters should be serviced every 5 years in order to increase the lifespan of the unit.

How long should my hot water heater last?

Most hot water heaters will last for around 10 years. While replacing elements can help units to last longer, it’s typically not worth the cost for repairs compared to a full replacement once the unit is 10 years old or older.

How can I unblock my shower drain?

Professional equipment such as a drain eel or high pressure water jetter is the most effective way to clean a drain. Drain cleaner may help in some cases, but professional cleaning is generally recommended.

What will dissolve hair in a drain?

Drain cleaner will sometimes help with breaking down hair to increase flow. In the long term, though, it’s best to use a drain eel to correctly clean hair.

What should I consider when choosing a new toilet?

Educate yourself on where water and waste points are within your property, as this will affect the toilets you can purchase. Establish a budget as well. If you need help installing or moving toilets, our team at S&J is available to help!

What are the disadvantages of a flexible hose?

The main disadvantages of flexible hoses are potential for bursting or rusting and flooding your home. At S&J Plumbing, we use Flexi hoses that come with a 15-year warranty.

How do I know if I have a leak?

There are a number of ways to determine if you have a leak, such as:

  •  Your water pressure is reduced to a weak trickle.
  •  You now have a swamp for a front lawn.
  •  There are worrying new soft patches and depressions in the ground. Your lawn might be looking much healthier in some areas than others, despite your efforts at watering evenly.
  • The outside paving, bricks or concrete around your house are damp and unstable.
  • Your water bill has jumped a lot higher than seems normal.

My toilet won't flush. What can I do?

There are a number of things you can do to see what the issue is with your toilet. You can make sure the button isn't broken or have a look in the back of the toilet to see if the mechanisms are working. If the problem seems a little more than a quick fix, give us a call.

Why do my drains smell?

Bacteria buildup, grease buildup, and stale food could be reasons your drains smell.

Why do we have rusty water backing up in the kitchen sink?

The most likely reason for rusty water in the kitchen sink is a faulty plumbing line that should be replaced.

Why is my dishwasher not draining?

A blocked drain or pipe is a common reason your dishwasher is not draining. Rinsing your dishes before loading the dishwasher can help prevent this.

Why do my pipes make knocking sounds?

In most cases, knocking pipes are caused by variable water pressure in the main supply pipes coming into your home.

How much does it cost for a plumber?

The cost depends on the plumber and the job. A small fix may be cheaper than you think, but be wary of unusually low prices, as you may end up paying more in the long run.

How do I know when I need a plumber?

If your plumbing or hot water system needs attention, it is always best to call a professional such as S&J Plumbing and Gasfitting. That way, you avoid causing further damage.

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