Plumbing FAQs

Have plumbing questions? Get answers to some of the most common plumbing FAQs below, or reach out to us to schedule services.

FAQs About S&J Plumbing

I’m having a plumbing emergency, how quickly can you provide a service call?

We provide an emergency 24/7 plumbing service to ensure there will always be someone to answer the phone and attend to your plumbing needs, no matter the time. Since we’re available 24 hours, we can typically be at your property the same day you call.

What is your call-out fee?

All of our fees and charges are outlined in our fee schedule, which will be sent to you when your booking is confirmed.

Can you unblock my drain?

S&J Plumbing has all the latest drain jetting and CCTV equipment to unblock and identify the any drainage issue.

Do you provide a warranty on your plumbing services?

Yes! We provide a lifetime labour warranty* along with any material warranties granted per manufacturer specifications.

How do I pay my bill?

S&J Plumbing accepts credit card and EFTPOS payments. We carry an EFTPOS terminal for efficient payment processing.

General Plumbing FAQs

What plumbing codes should I be aware of as a property owner in Brisbane?

All plumbing should be completed by a licensed plumber with a QBCC plumbing license.

How do I find a reliable local plumber?

Check online reviews, ask for references, and look for an experienced plumber. Verify their plumbing license. We also recommend talking to any plumber you consider hiring. Call S&J Plumbing and Gasfitting and we’ll be happy to chat! 

How do you fix a dripping tap?

In most cases, replacing the washer will address the drip. Contact a plumber for help if the drip persists.

What causes a tap to drip?

Most leaky taps are caused by perished washers, an uneven seat, or debris in the water.

Is it worth it to fix a leaky tap?

A dripping tap should be addressed promptly. Fixing a dripping tap immediately could save hundreds or more on your water bill, as leaky taps tend to worsen over time.

How do I stop my bathtub tap from dripping?

Just as with a faucet, dripping bathtub taps are most often caused by failed washers. Replace your washers or schedule service from the plumbers at S&J Plumbing.

Is a leaking bathtub tap an emergency?

While a dripping tap is not an emergency, the longer it’s left unaddressed the more water (and money) is wasted. However, if the tap cannot be turned off at all, this is a serious plumbing issue that must be fixed immediately.

My toilet is running, what do I do?

Isolate the water, then check if the water level is too high and the inlet valve needs adjustment. If that is in good condition, the outlet rubber may need to be replaced.

I have low water pressure, what do I do?

Check that all shutoff valves are open, and verify that no other taps in the home have been left open. Municipal water problems or changing regulations can also affect your water pressure, so you may need to contact your water supplier. If you cannot identify or address the source yourself, contact S&J Plumbing.

Why is my water heater not heating properly?

Your tempering valve or your heating element could need replacement. For electrical water heaters, an electrical issue could be the culprit. For gas heaters, you may have blocked aerators, limited gas supply, or your pilot light may have gone out.

What is the most common problem with water heaters?

The most common problems with water heaters include a faulty thermostat or cracked tank. Water heaters should be serviced every 5 years in order to increase the lifespan of the unit.

How long should my hot water heater last?

Most hot water heaters will last for around 10 years. While replacing elements can help units to last longer, it’s typically not worth the cost for repairs compared to a full replacement once the unit is 10 years old or older.

How can I unblock my shower drain?

Professional equipment such as a drain eel or high pressure water jetter is the most effective way to clean a drain. Drain cleaner may help in some cases, but professional cleaning is generally recommended.

What will dissolve hair in a drain?

Drain cleaner will sometimes help with breaking down hair to increase flow. In the long term, though, it’s best to use a drain eel to correctly clean hair.

Will a clogged shower eventually drain?

No. Clogs in drains tend to worsen with time, not improve. This is because debris lodged in your drain makes it more likely for additional debris to become stuck. The clog will continue to get worse until the blockage is cleared.

What should I consider when choosing a new toilet?

Educate yourself on where water and waste points are within your property, as this will affect the toilets you can purchase. Establish a budget as well. If you need help installing or moving toilets, our team at S&J is available to help!

What are the disadvantages of a flexible hose?

The main disadvantages of flexible hoses are potential for bursting or rusting and flooding your home. At S&J Plumbing, we use Flexi hoses that come with a 15-year warranty.